Our mission

We inspire kids to believe in themselves.

Who we are

We are a fast-growing leader in children’s programming who offer high-quality bike and swim lessons across North America.

Why you’ll love working at Pedalheads

Growth

Pedalheads has 170+ locations in 40+ cities with 2000+ amazing staff who get to teach 70,000+ children every year. Pedalheads has grown more than 50% over the past 2 years while maintaining a “love what you do” culture with considerable flexibility and opportunity for professional growth.

Culture

Our people consistently attribute their love of working at Pedalheads to the culture and team. We’re passionate about creating a supportive, energizing team environment with fun, friendly and driven people.

Opportunity

We are truly known for developing our people and teams to their highest potential in a way that builds skills and confidence for life. Our progressive, collaborative culture and ambitious North American expansion plans translate into all kinds of career growth and development opportunities.

Purpose

By teaching fundamental skills, building confidence and igniting their sense of adventure, we can forever impact the life of a child. Pedalheads also offers a generous bursary program and give back program through annual social giving, and we are continuously working on meaningful ways to make communities better for having us there.

The Role

The Assistant Regional Manager will help plan and run summer day camps across the Washington region during the months of June through August. This is a year-round role where you will be involved in the planning and preparing for our peak summer season, including, sourcing and confirming new camp locations, hiring & training seasonal staff, marketing and promoting our programs, preparing camp equipment and supplies, and managing in-season camp operations. You will have the opportunity to make a direct impact to the organization, it's staff, customers and the children that come to our summer camps.

This position will be based out of our Seattle, WA office and reports to the Field Operations Manager.

Your Responsibilities

In addition to sharing your ideas on how we can grow, learn and build in this role, your responsibilities will include:

Camp Management

  • Assist the Regional Manager with finding and confirming new locations for Pedalheads camps
  • Organizing, preparing, and maintaining camp equipment and supplies, and ensuring timely delivery to camp locations.
  • Lead and supervise summer camp staff by providing mentorship and motivation on-site and supporting the Site Leadership teams at each location
  • Establish positive relationships with camp leaders, instructors, and volunteers.
  • Ensure that camp procedures and safety standards are being followed and upheld
  • Be actively involved in ensuring quality delivery of our children’s programs
  • Participate in ensuring friendly, caring and safe camp environments
  • Building and maintaining positive relationships with site hosts and dealing with issues or concerns raised by hosts in an effective and timely manner

Hiring

  • Work with Hiring Coordinators to hire quality staff for seasonal roles, ensuring staffing quotas are met for each camp location in assigned territory
  • Assists with screening applicants and conducing regular interviews (Group, Individual & online)
  • Use tools provided to help assess candidate’s skills and ability to do the job
  • Help in the preparation and management of all onboarding documents, staff lists, and training dates

Customer Service

  • Assists the Regional Manager with responding to customer complaints in a timely and professional manner, always aiming to provide solutions that ensure resolution.
  • Always willing to go the extra mile to engage customers and provide an excellent customer experience.
  • Proactively engage with parents and children on-site.

Marketing

  • Participate in marketing activities and promotional events as requested by the marketing department.
  • Interact with other child focused organizations and businesses to develop beneficial relationships.
  • Support corporate activities that drive business success and value for the customer.

Skills, Knowledge and Experience

  • A minimum of 2 year’s supervisory experience managing summer camps and/or teams of leaders/instructors
  • Hands on experience with children’s programs/summer camps or in coaching, teaching, instructing children ages 3 to 8 years old
  • Must have a valid driver’s license and be able to travel to areas of responsibility
  • Knowledge and understanding of the city and communities in Southern Ontario
  • Valid First Aid Certificate
  • Must pass a background check upon hire
  • Must be competent with Microsoft Office applications (Excel, Word, Outlook)

Assets:

  • Degree in Education, Sports Management or related field or equivalent education and experience
  • Supervisory and/or hiring experience, especially with ages 15-25

APPLICATION PROCESS

To apply please submit your application online.

This is a truly amazing time for Pedalheads and we’re excited to be expanding our team and creating so much opportunity and growth for both our staff and the kids that come to our camps. Apply now and find out why Pedalheads people love what we do.

Pedalheads is committed to creating and upholding a diverse, inclusive and equitable environment that is respectful and welcoming to everyone. We believe that our programs are enriched by the presence of many voices from a variety of racial, cultural and religious backgrounds, political beliefs, ages, sexual identities and orientation, socio-economic backgrounds and physical and cognitive abilities.

We welcome applications from individuals of all identities and backgrounds. If you face any barriers to employment or require financial assistance or other accommodation during the recruitment and/or employment process, please feel free to contact the People and Culture team in confidence.